About Us
Fresh City is an award-winning urban farm and omni-channel retailer. Founder-led, we’re on a mission to help people better the world through their food choices. More than one decade after we first began, our belief in that is even stronger. Every day, we deliver organic produce, chef-inspired and made from scratch prepared foods, bespoke meats and more to thousands of Greater Toronto Area families. We also farm in Downsview Park, where we also operate a farmer incubator program.
In 2018, Fresh City acquired Mabel’s Bakery, a popular bakery in Toronto producing artisan breads and pastries, and shortly after acquired The Healthy Butcher, a pioneer in organic and 100% Grassfed beef, in 2019. In 2022, subscription-based organic produce and grocery delivery company Mama Earth Organics was added to the lineup of brands making Fresh City the largest organic online retailer in Ontario.
With five retail locations and home delivery across the GTA between our four brands, the Fresh City family of brands continues to bring farmers, makers and eaters together to deliver a food experience that respects our bodies, our planet, and our shared tomorrow.
Food is our passion. We proudly employ over 300 employees across our four brands including our farm, our two warehouses, our food production facilities, our offices and our retail locations. We’re continuously advancing our culture of belonging, where everyone feels seen, heard, valued and free to be their authentic selves.
We are looking for a Sales Associate at our 2755 Dundas St West location!
What’s in it for you!
- Workplace Flexibility, option to work in different retail locations
- Food Discounts across Fresh City, Mama Earth, The Healthy Butcher & Mabel’s Bakery
- Tip Pool Sharing based on hours worked
- Access to our Employee Assistance Program upon hire
- You’ll be putting more food dollars into local farms so they can continue to grow the most nutritious and delicious produce while preserving farmland and biodiversity in Ontario.
- You’ll be supporting the creation of a local food system, built on principles of sustainability and biodiversity, and demonstrating that this can be both financially sustainable for farmers and affordable for consumers
- You’ll be joining a thriving business driven by an experienced leadership team who have built successful businesses
- You’ll be joining a team of talented, fun people who take pride in supporting the Local Food System
What we are looking for:
As a Sales Associate at Mabel’s Bakery (Fresh City Farms), your primary objective is to optimize the customer experience. This is achieved through friendly, warm, positive and sincere interactions with our customers along with the execution of a variety of tasks that are intended to ensure that the store is inviting, welcoming, well stocked, organized and clean.. We foster a culture of teamwork, collaboration, creativity, and compliance. At Fresh City we are passionate about local quality ingredients and always delivering exceptional service.
What you will be doing:
- Ensuring that all customers have a seamless shopping experience including a warm & friendly greeting, beneficial product knowledge and appropriate additional recommendations
- Maintaining store environment as welcoming and easy to shop, ensuring product displays & pantries are clean, rotated, and well-stocked to store merchandising plan
- Fulfilling customer requests by retrieving food from display fridges, slicing bread, warming and/or toasting of grab n go items, bagels, and sandwiches, brewing coffee and preparing beverages according to recipes and standards
- Communicating timely feedback to management, including but not limited to product quality, and operational and/or safety concerns
- Receiving product orders according to company procedure
- Executing cash handling procedures
- Ensuring that all product is accounted for that is purchased, damaged, wasted, and not sold within its shelf life in the manner designated by company policy
- Performing indoor and outdoor tasks, including but not limited to cleaning windows, sweeping, mopping, sanitizing, washing dishes, snow and ice removal, daily equipment maintenance and waste/recyclable material sorting and removal as assigned or scheduled
- Ensuring that food safety and cleanliness standards are followed at all times, reporting any actual or near-miss injuries according to company policy and legal requirements
- Other duties as required
What you will bring to the table:
- Experience in a customer service, food service or food production environment is an asset
- Eagerness to participate in a positive work environment
- Ability to work independently and as part of a team
Certification/Licensing Requirements:
- Certification in Food Safety and/or First Aid is an asset but not required
Physical Requirements:
- Ability to stand for long periods of time
- Frequent bending and occasional lifting of up to 50 lbs as required
Things you should know:
- Weekly scheduled hours vary based on the needs of the business
- Holidays are a busy time for food - we work when our customers are hungry!
Our Commitment:
We thank all interested applicants; however, only those selected for an interview will be contacted.
Fresh City is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.
